28-Day Money Back Guarantee
At WebConnect, we are committed to providing you with the best products and services that meet your needs and expectations. We understand that sometimes circumstances may change, or you might reconsider your purchase. That’s why we offer a hassle-free 28-day money back guarantee on all eligible products.
If you are not completely satisfied with your purchase, you have a 28-day window from the date of delivery to request a refund. We want to ensure your satisfaction and make the process as straightforward as possible.
Terms and Conditions
- The 28-day money back guarantee is applicable to all WebConnect Products that are explicitly covered under this policy.
- Requesting a Refund:
- To initiate a refund, please contact our customer support team within 28 days of the initial delivery date.
- You can easily reach our customer support team by using our contact form.
- Return of Merchandise:
- WebConnect licence will be taken down. WebConnect Gateways There will be no backup of installed data or reinstall with existing configuration. WebConnect Gateways need to be returned to our shipping warehouse. The shipment must be made within 7 days after we have provided you with the shipping address.
- Refund Process:
- Once we receive your Money Back request and it is inspected, we will process your refund.
- Refunds will be issued within 7 days using the same method of payment used for the original purchase. If a WebConnect Gateway is part of the initial refund, the refund will be processed upon receipt of the device at the shipping warehouse.
- Non-Refundable Items:
- Certain items may be non-refundable due to their nature (e.g., personalized items, digital content consumed, services that have been fully rendered).
- This guarantee does not cover any additional fees like individual setup services associated with the purchase.
- Services rendered within the 28-day period are not eligible for a refund.
For any questions, concerns, or to initiate a refund, please contact our customer support team at contact page.
We stand behind our products and want you to be completely satisfied with your purchase. Our 28-day money back guarantee reflects our commitment to your satisfaction and confidence in our offerings.
Thank you for choosing WebConnect Products.